Process/Ordering

Custom Furniture Ordering Process

If you’ve never ordered a custom-made piece of furniture before, don’t worry — the process is simple and personal from start to finish.

1. Initial Contact
The first step is to reach out to me — preferably by phone, as I find it’s the best way to discuss ideas and details. You can also contact me by email at any time. If you have photos of furniture styles or design elements you like, please include them. These images help me understand your vision, whether you’d like me to recreate something specific or combine ideas into a truly unique design.

2. Design & Approval
Before I begin building, I’ll prepare a detailed drawing — either full-scale or at a 3:1 scale, depending on the project. You’ll have the opportunity to review and approve the design before any work begins.

3. Materials & Finishes
Every piece I build starts with hand-selected materials. I source wood from trusted suppliers and can acquire unique, one-of-a-kind boards if your project calls for something truly special. I offer a wide variety of finishes and can mix 100% custom colors — no need to settle for a fixed palette. You’ll receive physical color samples to ensure the final look matches your vision perfectly.

4. Payment Terms

  • For most projects, a 50% deposit is required to begin work, with the remaining balance due upon completion and before delivery.
  • For larger projects, I require a 60% deposit to start, 30% prior to finishing, and the final 10% before delivery.

5. Timeline
Completion time varies depending on the complexity of the piece. On average, you can expect delivery within 60 to 90 days of the initial deposit.

6. Delivery 

I have shipped furniture all over the country and can assist you in choosing the best delivery service.

 

ACCOLADES

The bed arrived! I love it. I honestly got misty eyed when I saw it. It’s beautiful. Really a work of art. Just exactly what I always wanted! The stain matches perfectly. I’ll send you pictures. Can’t thank you enough.

“All expectations met!  The bed is perfect!  I didn’t really think it would be possible. You are truly gifted in your vision and skill.  I had no idea it would be this lovely.
Over the years, I have learned to modify my expectations – but it wasn’t necessary at all with the bed.
I can’t wait to do something like this project again”.

“Peter is an amazing craftsman and a valuable resource. I’ve entrusted Peter with the restoration of many antiques over the years and have always been thrilled with the results. His knowledge of the history of furniture insures that each restoration is sensitive to the original. Once completed, it is often impossible to detect his repairs. I am happy to recommend him to anyone seeking antique restoration, fine cabinetry or custom furniture.”  A CT antique dealer

The desk arrived today. It is beautiful! Exactly what I wanted.
Thank You, Thank You, Thank You!  Houston, Texas client

“Just had a custom table made for our breakfast nook area. Pete was extremely easy to work with…he offered suggestions and understood what we were looking for. He also steered us away from making mistakes in our design. Together we came up with a design that met our needs. The table came out beautifully. I’ve already received many compliments on it and it is exactly what we wanted. I can’t recommend Pete highly enough. He is a talented professional who takes great pride in his work.”  Easton CT.

“WOW!  I love them!  The dovetails on top are stunning, the divide between box and the base so beautiful, the maple figures/grain lining up where the cabinet doors meet, etc., etc., etc.  Bravo Pete!  I am SO excited to welcome these pieces into my home!”  Atlanta, GA client.

“Thanks again for all your hard work.  As you can see from the picture, the table looks beautiful, the color is really nice with the flooring and the surrounding fabrics.  It fits perfectly and works wonderfully.  We are most happy!” CT client.

The furniture arrived Monday. It is perfect! They look better than the picture we started with.  The color is really good. Everyone including the delivery man commented on how easy the draw slides are. He said they were better than any he’d ever seen and he’s seen a lot. Peter you do beautiful work. I hope I can use you again.

“The table is amazing!! Thanks”.  CT client.